Response from the administration
Compteur Woyofal bloqué à Sébikotane
SENELEC
Khountou score
82/100Excellent
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Response details
- Reference
- SG-SENELEC-2024-0338
- Response date
- 23 September 2024 at 10:02
- Answered by
- Service Clientèle
- Status
- Pending
- Category
- Prepaid meter
- Location
- Sébikotane, Rufisque
- Follow-up
- 40 views
Report summary
Compteur Woyofal bloqué à Sébikotane. Les riverains signalent la situation depuis plusieurs jours et demandent une intervention rapide.
Official response from the administration
Nous accusons réception de votre signalement.
Il a été transmis au service compétent qui procédera à une visite de constat dans les meilleurs délais.
Service Clientèle – SENELEC
Actions taken
No action published yet.
Processing timeline
Report received
19 September 2024 – 22:02
Report registered on the Khountou.sn platform
Assigned to: Service Clientèle
20 September 2024 – 00:02
The case was sent to the technical team
Response published
23 September 2024 – 10:02
Response published on the platform
Attachments / related documents
No attachment.
Citizen follow-up
- 40Views
- 8Found it useful
- 3Comments
- 4Shares