Saint-Louis Regional Hospital
Full administration profile
Khountou score
Ranked 3rd of 6 administrations in the Health sector
Response rate
63%
Average processing time
6 days
Published responses
71
Reports followed
94
- Sector
- Health
- Head office region
- Saint-Louis
- Status
- Public health establishment (EPS)
- Founded
- 1962
Saint-Louis Regional Hospital is a public body of the “Health” sector based in Saint-Louis. This profile brings together the citizen reports it receives, its published responses, its public commitments and its documents.
1. Performance summary
Reports received
94
+5 this month
Response rate
63%
+2 pts this month
Average time
6 days
-0.5 days this month
Published responses
71
+4 this month
Reports by status
- Resolved38 (40%)
- In progress31 (33%)
- Pending23 (25%)
- Rejected2 (2%)
5. Khountou score trend
2. Recent reports
| Report subject | Category | Status | Date | Views | Actions |
|---|---|---|---|---|---|
| Appareil de radiologie en panne à Sor | Equipment | In progress | 19 May 2025 | 48 | |
| Mauvais accueil des patients à Louga | Patient reception | In progress | 15 May 2025 | 35 | |
| Rupture de médicaments essentiels à Balacoss | Medicine shortage | In progress | 11 May 2025 | 54 | |
| Toilettes insalubres au centre de santé de Dagana | Hygiene | Pending | 07 May 2025 | 32 | |
| Attente de plus de 6 heures aux urgences à Balacoss | Waiting times | Pending | 03 May 2025 | 50 |
3. Responses from the administration
Response to report #HRSL-2025-2240
23 May 2025Nos équipes sont intervenues sur place. La situation est désormais rétablie.
View the responseResponse to report #HRSL-2025-2233
21 May 2025Nos équipes sont intervenues sur place. La situation est désormais rétablie.
View the responseResponse to report #HRSL-2025-2226
16 May 2025Nos équipes sont intervenues sur place. La situation est désormais rétablie.
View the response
4. Commitments and corrective actions
6. Practical information
- Address
- BP 7902, Saint-Louis – Sénégal
- Phone
- +221 33 857 96 77
- Website
- www.hrsl.sn
- contact@hrsl.sn
- Opening hours
- Mon – Fri: 08:00 – 17:00
- Social networks
- Hôpital Régional de Saint-Louis
7. Areas of operation
Present in 4 regions of Senegal
Saint-Louis, Dakar, Thiès, Diourbel