All reports addressed to the administration
Browse the citizen reports addressed to SENELEC, with their status, priority and follow-up.
SENELEC
Khountou score
82/100Excellent
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Reports received
142
+9 this month
Resolved
84
59% of total
In progress
42
30% of total
Critical
9
6% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Baisse de tension qui endommage les appareils à Liberté 6 #SENELEC-2024-1827 | Liberté 6, Dakar | 28 November 2024 06:40 | Voltage drop | Rejected | High | 25 2 | View report |
Baisse de tension qui endommage les appareils à Keur Massar #SENELEC-2024-1820 | Keur Massar, Pikine | 26 November 2024 00:59 | Voltage drop | Pending | High | 44 4 | View report |
Coupures d’électricité répétées à Rufisque Est #SENELEC-2024-1813 | Rufisque Est, Rufisque | 23 November 2024 02:17 | Power cut | In progress | Medium | 18 2 | View report |
Branchement en attente depuis 4 mois à Sébikotane #SENELEC-2024-1806 | Sébikotane, Rufisque | 20 November 2024 21:36 | Connection delay | Resolved | Low | 59 6 | View report |
Compteur Woyofal bloqué à Pikine Nord #SENELEC-2024-1799 | Pikine Nord, Pikine | 18 November 2024 01:54 | Prepaid meter | In progress | Low | 66 7 | View report |
Coupures d’électricité répétées à Grand-Yoff #SENELEC-2024-1792 | Grand-Yoff, Dakar | 15 November 2024 15:13 | Power cut | Resolved | High | 21 2 | View report |
Reports by status
142Total
- Resolved84 (59%)
- In progress42 (30%)
- Pending13 (9%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar64(45%)
- 2.Pikine31(22%)
- 3.Guédiawaye17(12%)
- 4.Rufisque13(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports