All reports addressed to the administration
Browse the citizen reports addressed to SENELEC, with their status, priority and follow-up.
SENELEC
Khountou score
82/100Excellent
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Reports received
142
+9 this month
Resolved
84
59% of total
In progress
42
30% of total
Critical
9
6% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Baisse de tension qui endommage les appareils à Sangalkam #SENELEC-2024-1533 | Sangalkam, Rufisque | 12 August 2024 13:41 | Voltage drop | Resolved | Low | 40 4 | View report |
Baisse de tension qui endommage les appareils à Fann #SENELEC-2024-1526 | Fann, Dakar | 10 August 2024 01:59 | Voltage drop | Resolved | Medium | 38 4 | View report |
Compteur Woyofal bloqué à Ndiarème #SENELEC-2024-1519 | Ndiarème, Guédiawaye | 07 August 2024 10:18 | Prepaid meter | In progress | Medium | 45 5 | View report |
Câbles électriques à nu à Parcelles Assainies #SENELEC-2024-1512 | Parcelles Assainies, Dakar | 04 August 2024 21:37 | Dangerous installation | Resolved | High | 52 5 | View report |
Délestage sans préavis à Diamaguène #SENELEC-2024-1505 | Diamaguène, Pikine | 02 August 2024 03:55 | Power cut | In progress | Medium | 44 4 | View report |
Branchement en attente depuis 4 mois à Plateau #SENELEC-2024-1498 | Plateau, Dakar | 30 July 2024 10:14 | Connection delay | Rejected | High | 63 7 | View report |
Reports by status
142Total
- Resolved84 (59%)
- In progress42 (30%)
- Pending13 (9%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar64(45%)
- 2.Pikine31(22%)
- 3.Guédiawaye17(12%)
- 4.Rufisque13(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports