All responses from the administration
Browse every response published by SENELEC to citizen reports, with its status, date and level of follow-up.
SENELEC
Khountou score
82/100Excellent
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Total responses
287
+14 this month
Published responses
195
68% of total
Updates
63
22% of total
Not relevant / rejected
9
3% of total
| # | Report / subject | Reference | Response date | Answered by | Status | Category | Follow-up | Action |
|---|---|---|---|---|---|---|---|---|
| 91 | Baisse de tension qui endommage les appareils à Colobane | SG-SENELEC-2025-0019 | 10 February 2025 | Service Clientèle | Published | Voltage drop | 51 | View response |
| 92 | Baisse de tension qui endommage les appareils à Parcelles Assainies | SG-SENELEC-2025-0018 | 09 February 2025 | Direction Distribution | Published | Voltage drop | 78 | View response |
| 93 | Coupures d’électricité répétées à Liberté 6 | SG-SENELEC-2025-0017 | 09 February 2025 | Service Clientèle | Published | Power cut | 38 | View response |
| 94 | Compteur Woyofal bloqué à Bargny | SG-SENELEC-2025-0016 | 05 February 2025 | Service Dépannage | Published | Prepaid meter | 82 | View response |
| 95 | Rue plongée dans le noir à Bargny | SG-SENELEC-2025-0015 | 03 February 2025 | Direction Distribution | Published | Public lighting | 20 | View response |
| 96 | Coupures d’électricité répétées à Liberté 6 | SG-SENELEC-2025-0014 | 02 February 2025 | Service Clientèle | Published | Power cut | 75 | View response |
| 97 | Rue plongée dans le noir à Thiaroye | SG-SENELEC-2025-0013 | 31 January 2025 | Service Dépannage | Published | Public lighting | 81 | View response |
| 98 | Compteur Woyofal bloqué à Sacré-Cœur | SG-SENELEC-2025-0012 | 29 January 2025 | Service Clientèle | Published | Prepaid meter | 47 | View response |
| 99 | Rue plongée dans le noir à Bargny | SG-SENELEC-2025-0011 | 29 January 2025 | Direction Distribution | Pending | Public lighting | 50 | View response |
| 100 | Baisse de tension qui endommage les appareils à Golf Sud | SG-SENELEC-2025-0010 | 27 January 2025 | Direction Distribution | Published | Voltage drop | 41 | View response |
Responses by status
287Total
- Published responses195 (68%)
- Updates63 (22%)
- Pending20 (7%)
- Not relevant9 (3%)
Responses by category
- Power cut73 (25 %)
- Voltage drop63 (22 %)
- Prepaid meter47 (16 %)
- Connection delay40 (14 %)
- Public lighting36 (13 %)
- Other28 (10 %)
Response trends
- Published responses
- Updates
- Not relevant