All reports addressed to the administration
Browse the citizen reports addressed to SENELEC, with their status, priority and follow-up.

SENELEC
Khountou score
82/100Excellent
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Reports received
142
+9 this month
Resolved
84
59% of total
In progress
42
30% of total
Critical
9
6% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
![]() Câbles électriques à nu à Plateau #SENELEC-2024-1743 | Plateau, Dakar | 28 October 2024 09:23 | Dangerous installation | Resolved | Low | 44 4 | View report |
![]() Câbles électriques à nu à Pikine Nord #SENELEC-2024-1736 | Pikine Nord, Pikine | 25 October 2024 19:42 | Dangerous installation | In progress | Medium | 51 5 | View report |
![]() Baisse de tension qui endommage les appareils à Medina #SENELEC-2024-1729 | Medina, Dakar | 23 October 2024 13:00 | Voltage drop | In progress | High | 33 3 | View report |
![]() Compteur Woyofal bloqué à Thiès Nord #SENELEC-2024-1722 | Thiès Nord, Thiès | 21 October 2024 01:19 | Prepaid meter | Resolved | Medium | 64 7 | View report |
![]() Coupures d’électricité répétées à Pout #SENELEC-2024-1715 | Pout, Thiès | 18 October 2024 03:37 | Power cut | In progress | Low | 52 5 | View report |
![]() Baisse de tension qui endommage les appareils à Mbao #SENELEC-2024-1708 | Mbao, Pikine | 15 October 2024 18:56 | Voltage drop | Resolved | Low | 19 2 | View report |
Reports by status
142Total
- Resolved84 (59%)
- In progress42 (30%)
- Pending13 (9%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar64(45%)
- 2.Pikine31(22%)
- 3.Guédiawaye17(12%)
- 4.Rufisque13(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports


