All reports addressed to the administration
Browse the citizen reports addressed to SENELEC, with their status, priority and follow-up.

SENELEC
Khountou score
82/100Excellent
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Reports received
142
+9 this month
Resolved
84
59% of total
In progress
42
30% of total
Critical
9
6% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
![]() Branchement en attente depuis 4 mois à Diamniadio #SENELEC-2024-1701 | Diamniadio, Rufisque | 13 October 2024 00:15 | Connection delay | Resolved | Medium | 59 6 | View report |
![]() Câbles électriques à nu à Keur Massar #SENELEC-2024-1694 | Keur Massar, Pikine | 10 October 2024 08:33 | Dangerous installation | Resolved | High | 45 5 | View report |
![]() Coupures d’électricité répétées à Rufisque Est #SENELEC-2024-1687 | Rufisque Est, Rufisque | 07 October 2024 20:52 | Power cut | Resolved | Critical | 39 4 | View report |
![]() Délestage sans préavis à Parcelles Assainies #SENELEC-2024-1680 | Parcelles Assainies, Dakar | 05 October 2024 05:10 | Power cut | In progress | Medium | 70 7 | View report |
![]() Câbles électriques à nu à Pout #SENELEC-2024-1673 | Pout, Thiès | 02 October 2024 19:29 | Dangerous installation | In progress | Medium | 67 7 | View report |
![]() Délestage sans préavis à Mbao #SENELEC-2024-1666 | Mbao, Pikine | 30 September 2024 02:48 | Power cut | Resolved | Low | 31 3 | View report |
Reports by status
142Total
- Resolved84 (59%)
- In progress42 (30%)
- Pending13 (9%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar64(45%)
- 2.Pikine31(22%)
- 3.Guédiawaye17(12%)
- 4.Rufisque13(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports


