All reports addressed to the administration
Browse the citizen reports addressed to SENELEC, with their status, priority and follow-up.

SENELEC
Khountou score
82/100Excellent
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Reports received
142
+9 this month
Resolved
84
59% of total
In progress
42
30% of total
Critical
9
6% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
![]() Baisse de tension qui endommage les appareils à Thiès Nord #SENELEC-2024-1659 | Thiès Nord, Thiès | 27 September 2024 21:06 | Voltage drop | Resolved | Medium | 68 7 | View report |
![]() Compteur Woyofal bloqué à Grand-Yoff #SENELEC-2024-1652 | Grand-Yoff, Dakar | 25 September 2024 05:25 | Prepaid meter | Resolved | Low | 22 2 | View report |
![]() Câbles électriques à nu à Sam Notaire #SENELEC-2024-1645 | Sam Notaire, Guédiawaye | 22 September 2024 14:43 | Dangerous installation | In progress | Low | 54 6 | View report |
![]() Compteur Woyofal bloqué à Sébikotane #SENELEC-2024-1638 | Sébikotane, Rufisque | 19 September 2024 22:02 | Prepaid meter | Resolved | High | 55 6 | View report |
![]() Compteur Woyofal bloqué à Joal #SENELEC-2024-1631 | Joal, Mbour | 17 September 2024 11:21 | Prepaid meter | In progress | Medium | 25 2 | View report |
![]() Rue plongée dans le noir à Yoff #SENELEC-2024-1624 | Yoff, Dakar | 14 September 2024 16:39 | Public lighting | Pending | High | 64 7 | View report |
Reports by status
142Total
- Resolved84 (59%)
- In progress42 (30%)
- Pending13 (9%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar64(45%)
- 2.Pikine31(22%)
- 3.Guédiawaye17(12%)
- 4.Rufisque13(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports


