All reports addressed to the administration
Browse the citizen reports addressed to SENELEC, with their status, priority and follow-up.
SENELEC
Khountou score
82/100Excellent
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Reports received
142
+9 this month
Resolved
84
59% of total
In progress
42
30% of total
Critical
9
6% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Baisse de tension qui endommage les appareils à Medina #SENELEC-2024-1617 | Medina, Dakar | 12 September 2024 05:58 | Voltage drop | Resolved | Low | 71 7 | View report |
Coupures d’électricité répétées à Mbour #SENELEC-2024-1610 | Mbour, Mbour | 09 September 2024 13:16 | Power cut | Resolved | Critical | 29 3 | View report |
Baisse de tension qui endommage les appareils à Medina #SENELEC-2024-1603 | Medina, Dakar | 07 September 2024 03:35 | Voltage drop | Resolved | Critical | 71 7 | View report |
Câbles électriques à nu à Liberté 6 #SENELEC-2024-1596 | Liberté 6, Dakar | 04 September 2024 08:54 | Dangerous installation | Resolved | High | 70 7 | View report |
Compteur Woyofal bloqué à Keur Massar #SENELEC-2024-1589 | Keur Massar, Pikine | 02 September 2024 04:12 | Prepaid meter | Pending | High | 23 2 | View report |
Branchement en attente depuis 4 mois à Mermoz #SENELEC-2024-1582 | Mermoz, Dakar | 30 August 2024 07:31 | Connection delay | Resolved | Medium | 33 3 | View report |
Reports by status
142Total
- Resolved84 (59%)
- In progress42 (30%)
- Pending13 (9%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar64(45%)
- 2.Pikine31(22%)
- 3.Guédiawaye17(12%)
- 4.Rufisque13(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports