All reports addressed to the administration
Browse the citizen reports addressed to SENELEC, with their status, priority and follow-up.
SENELEC
Khountou score
82/100Excellent
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Reports received
142
+9 this month
Resolved
84
59% of total
In progress
42
30% of total
Critical
9
6% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Baisse de tension qui endommage les appareils à Medina #SENELEC-2025-1953 | Medina, Dakar | 13 January 2025 13:05 | Voltage drop | In progress | Low | 60 6 | View report |
Compteur Woyofal bloqué à Medina #SENELEC-2025-1946 | Medina, Dakar | 11 January 2025 07:24 | Prepaid meter | Resolved | Low | 57 6 | View report |
Délestage sans préavis à Colobane #SENELEC-2025-1939 | Colobane, Dakar | 08 January 2025 11:43 | Power cut | Resolved | Medium | 20 2 | View report |
Rue plongée dans le noir à Hamo 5 #SENELEC-2025-1932 | Hamo 5, Guédiawaye | 05 January 2025 20:01 | Public lighting | In progress | Low | 26 2 | View report |
Baisse de tension qui endommage les appareils à Sam Notaire #SENELEC-2025-1925 | Sam Notaire, Guédiawaye | 03 January 2025 05:20 | Voltage drop | Resolved | High | 71 7 | View report |
Branchement en attente depuis 4 mois à Parcelles Assainies #SENELEC-2024-1918 | Parcelles Assainies, Dakar | 31 December 2024 21:38 | Connection delay | Resolved | Medium | 34 3 | View report |
Reports by status
142Total
- Resolved84 (59%)
- In progress42 (30%)
- Pending13 (9%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar64(45%)
- 2.Pikine31(22%)
- 3.Guédiawaye17(12%)
- 4.Rufisque13(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports