All reports addressed to the administration
Browse the citizen reports addressed to SENELEC, with their status, priority and follow-up.
SENELEC
Khountou score
82/100Excellent
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Reports received
142
+9 this month
Resolved
84
59% of total
In progress
42
30% of total
Critical
9
6% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Branchement en attente depuis 4 mois à Keur Massar #SENELEC-2024-1911 | Keur Massar, Pikine | 29 December 2024 08:57 | Connection delay | Resolved | Low | 51 5 | View report |
Délestage sans préavis à Sacré-Cœur #SENELEC-2024-1904 | Sacré-Cœur, Dakar | 26 December 2024 11:15 | Power cut | Resolved | Medium | 67 7 | View report |
Coupures d’électricité répétées à Golf Sud #SENELEC-2024-1897 | Golf Sud, Guédiawaye | 24 December 2024 02:34 | Power cut | Resolved | Low | 50 5 | View report |
Compteur Woyofal bloqué à Colobane #SENELEC-2024-1890 | Colobane, Dakar | 21 December 2024 14:53 | Prepaid meter | Resolved | High | 28 3 | View report |
Baisse de tension qui endommage les appareils à Mermoz #SENELEC-2024-1883 | Mermoz, Dakar | 19 December 2024 04:11 | Voltage drop | Resolved | Low | 30 3 | View report |
Délestage sans préavis à Sacré-Cœur #SENELEC-2024-1876 | Sacré-Cœur, Dakar | 16 December 2024 05:30 | Power cut | Resolved | Critical | 36 4 | View report |
Reports by status
142Total
- Resolved84 (59%)
- In progress42 (30%)
- Pending13 (9%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar64(45%)
- 2.Pikine31(22%)
- 3.Guédiawaye17(12%)
- 4.Rufisque13(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports