All responses from the administration
Browse every response published by SENELEC to citizen reports, with its status, date and level of follow-up.
SENELEC
Khountou score
82/100Excellent
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Total responses
287
+14 this month
Published responses
195
68% of total
Updates
63
22% of total
Not relevant / rejected
9
3% of total
| # | Report / subject | Reference | Response date | Answered by | Status | Category | Follow-up | Action |
|---|---|---|---|---|---|---|---|---|
| 61 | Compteur Woyofal bloqué à Grand-Yoff | SG-SENELEC-2025-0049 | 11 March 2025 | Service Clientèle | Published | Prepaid meter | 18 | View response |
| 62 | Délestage sans préavis à Mermoz | SG-SENELEC-2025-0048 | 10 March 2025 | Direction Distribution | Published | Power cut | 64 | View response |
| 63 | Délestage sans préavis à Mermoz | SG-SENELEC-2025-0047 | 09 March 2025 | Direction Distribution | Published | Power cut | 48 | View response |
| 64 | Rue plongée dans le noir à Golf Sud | SG-SENELEC-2025-0046 | 08 March 2025 | Service Dépannage | Published | Public lighting | 56 | View response |
| 65 | Coupures d’électricité répétées à Thiaroye | SG-SENELEC-2025-0045 | 07 March 2025 | Service Dépannage | Updated | Power cut | 19 | View response |
| 66 | Coupures d’électricité répétées à Thiaroye | SG-SENELEC-2025-0044 | 07 March 2025 | Service Dépannage | Updated | Power cut | 48 | View response |
| 67 | Compteur Woyofal bloqué à Grand-Yoff | SG-SENELEC-2025-0043 | 06 March 2025 | Service Clientèle | Updated | Prepaid meter | 57 | View response |
| 68 | Délestage sans préavis à Sacré-Cœur | SG-SENELEC-2025-0042 | 05 March 2025 | Service Clientèle | Published | Power cut | 48 | View response |
| 69 | Délestage sans préavis à Mermoz | SG-SENELEC-2025-0041 | 04 March 2025 | Direction Distribution | Updated | Power cut | 88 | View response |
| 70 | Délestage sans préavis à Sacré-Cœur | SG-SENELEC-2025-0040 | 04 March 2025 | Service Clientèle | Pending | Power cut | 79 | View response |
Responses by status
287Total
- Published responses195 (68%)
- Updates63 (22%)
- Pending20 (7%)
- Not relevant9 (3%)
Responses by category
- Power cut73 (25 %)
- Voltage drop63 (22 %)
- Prepaid meter47 (16 %)
- Connection delay40 (14 %)
- Public lighting36 (13 %)
- Other28 (10 %)
Response trends
- Published responses
- Updates
- Not relevant